Tailored Solutions

The questions and challenges facing organisations and their people come in all shapes and sizes.  We don’t offer a one-size-fits-all solution but we do see that there are some significant common threads, most commonly involving the need to reflect, talk and see new points of view. We back that up with experience from real life, some innovative learning tools and insights from leading thinkers and writers.

We believe that a common understanding of organisational values is key to many – if not all - management and leadership challenges.  So that is where we normally start.  Understanding your values helps us understand your culture and your aspirations and that helps us design relevant and effective solutions; be they in the form of training, coaching, facilitation, surveys or whatever is required to get the results you need.

Take a look at the “What we do page” to find the service that suits your needs and we’ll create a bespoke package just for you. And to find out more about our approach to values-based management visit our downloads page for a free discussion paper. 

  • Values-based Management Consultancy

    We can help with management challenges by encouraging the match between stated values and actual practice. We can help you to “walk the talk” and ensure that the "talk" is properly considered before you say it. We can help you develop structures and processes - based on your values – that deliver required improved performance and results

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  • Coaching and Performance Management

    We can work one-to-one with those in new positions, those with new challenges or those who aren’t meeting your required standards. We can give new insights, present challenges and increase confidence; all from an independent and objective position We can also assist you in assessing management performance and put in place processes (including customised 360 degree feedback and Appraisal Training) which develop both awareness and responsibility for improvement

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  • 360 Degree Feedback, staff and customer surveys

    Relevant and up to date information about performance is a valuable resource for anyone engaged in development or change. We can provide an efficient data collection service including 360 degree feedback and staff, customer and supplier opinions. We have developed a straightforward and flexible tool and we will work with you to establish the competencies or other performance indicators you want to measure. Feedback is entered online. Reports are tailored to your organisation's needs.

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  • Custom designed training and development

    Even our open programmes of training are designed to be relevant to the needs and objectives of participants and their organisations. In-house training is even more relevant and responsive. We take operational requirements and company culture into account and we aim to blend the training with other learning opportunities used by your team members. We can fit training with your appraisal system and needs analysis and we guarantee that our training will be dynamic, creative and above all effective.

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  • Facilitated time-out and away-days

    The ideal away-day or staff conference is managed and facilitated by an independent person who has no personal agenda and is able to see both the overall process and individual interactions at the same time. We can help you to effectively review past work and plan for new objectives. We will encourage the quiet ones, sit on the noisy ones and challenge the "nay-sayers" so that everyone makes a useful contribution and the group return to work ready for action.

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  • DISC Behavioural and Values Profiling

    We are now able to offer this useful and easy-to-use tool. DISC behavioural and personal values profiles are helpful in developing communication, teamworking and generally understanding how people interact. A free trial is available if you want to test its potential for your situation.

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  • Talent Management

    How do you maximise the contribution your staff make to your organisation? How do make best use of their talents to ensure they stay and grow with you? We offer a range of Talent Management solutions based around the Novations Four Stages Model© and incorporating online and face to face learning.

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